"Losing a loved one is never an easy time - even when it is expected. The warmth, professionalism and decorum with which Sylvia and her team dealt with matters took such a weight off the family in our time of bereavement. No detail was overlooked in the management of my father's death; the people who came into our home were incredibly sensitive and careful. It is reassuring to know that such people are on hand to help in a time of need."
"I cannot thank H Bates Funeral Directors & Monumental Masons for all the help that they gave me, thank you so much."
"When my wife passed away suddenly and unexpectedly, there was only one person who I knew my wife would be happy with for us as a family to use for her funeral. This was Sylvia and her excellent team at H Bates, as 27 years prior she was the one who helped me and my wife when we tragically lost our youngest son Steven.
The attention to detail was second to none with nothing being too much trouble, she listened and advised with care and compassion and was always there if we needed anything. We would highly recommend H Bates to anyone who finds themselves in such a difficult position as Sylvia really does put everything into making sure the funeral day goes smoothly so we could give my late wife the send off she deserved."