"We have sadly just had my mother in law's funeral. H Bates at Queensbury was our chosen funeral directors....What fantastic, caring and very professional people they are especially Sylvia.
Sylvia knew everything, she put our minds at ease on a number of occasions and basically did everything for us, nothing was too much trouble for her, they arranged the flowers for us which were beautiful....on the day of mum's funeral the whole team did a fantastic job...and Sylvia has contacted us after the funeral to ensure we are alright and present us with a very lovely memory book which we didn't know she was doing....(what a wonderful woman) H. Bates is highly recommended by all our family. Thank you so much for all the attention to detail.."